Our team offers a range of information, support and advice. If you have a query, feel free to Just Ask!
We aim to be a one-stop shop for student support, signposting students in the right direction where neccesary but ensuring support throughout. The service is free, confidential, impartial and accessible to all students. With this in mind we have a range of ways to get advice and support
The Just Ask Office is located on the 3rd Floor of the Students’ Union main building on Queens Road in Clifton. Drop by to ask a question or have a chat Monday-Friday from 10am-4pm. Please note that we will be closed over the Christmas period from Saturday the 20th of December until Monday the 5th of January. If you have any issues related to the University they will be closed over most of this period too: if you are a student in the process of appealing, University closure days will not count towards your appeal deadline.
How we can help
If you need immediate support, take a look at our information pages. These aren't a subsitute for professional advice, but aim to give you an overview of various issues which might crop up at University.
We also have a range of support groups and other services available, including Nightline and Mediation.
Give us a call: 0117 331 8634
Drop us an email: firstname.lastname@example.org
Come in and see us! We're on the 3rd floor of the Richmond Building. You might want to call ahead to check availability, but if we're not able to see you right away we will make an appointment for you.
Our professional advisers, Graham and Will, are here to answer your queries and help you on almost any issue that might affect you whilst you're at the University of Bristol – be it academic, financial, social or personal. Check out our section on Who's Who at UBU to find out more about the team!
We have a number of policies in place to help you understand what you can expect from Just Ask, what we can expect from you and what you can do if you believe we are not acting in accordance with our policies. If you would like further clarification or explanation of any of the concepts which appear in our policies, please speak to a Just Ask adviser.